Admin Assistant Internship at London Calling and Culture Calling

London Calling and Culture Calling are among the UK’s leading marketing and engagement specialists in the arts, culture and leisure sectors. We provide print display and digital marketing solutions to a range of cultural and leisure organisations across the UK.

We are now looking for an organised and efficient Admin Assistant to join us for a one month paid internship at our London office in Islington. This will be a hands-on role giving the successful candidate lots of experience of office admin within a busy arts marketing environment.

The Role
This role will be primarily concerned with supporting the sales and marketing teams to run efficient b2b communications. This will involve researching potential leads within specified industries and locations, organising b2b mailouts and providing general admin support.

The ideal candidate will be:

• Efficient, meticulous and organised, with excellent attention to detail.
• Confident with computers, with the ability to learn new systems quickly.  A strong knowledge of excel spreadsheets would be an advantage.
• A conscientious team player.

An awareness or interest in the arts and cultural industries as well as an understanding of the principles of sales and marketing would be an advantage.

How to apply
If you are interested in applying for this role, please send a CV and short covering letter to Kate Plummer on kate@londoncalling.com.

Closing date: 4th January 2018.

Due to the high volume of applications we receive, we are unable to acknowledge receipt of your application

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AMA Conference 2017 Roundup

This summer, members from the London Calling team headed to sunny Belfast for the AMA conference 2017. Our New Business Executive Carolina provides a roundup of some of the highlights and key take away points from this year’s two-day event.

Tuesday

Straight off the plane, we headed to our drinks reception where we met with some of the teams from Sadler’s Wells, the National Gallery, Jackson’s Lane, The Royal Court and Shakespeare’s Globe. It was a really great opportunity to meet with clients!

Following these drinks, we headed to the incredible Titanic Belfast for a very welcoming welcome dinner and speed networking session hosted by the AMA before it was back to the hotel in preparation for the conference to get into full swing the next day.


Wednesday

The seminars and talks kicked off first thing on Wednesday morning. Topics ranged from data security to inspiring change within your organisation.

Our Digital Manager Helen attended a session on Data Protection. If you’re not already excited (and who isn’t?!) for the new GDPR regulations coming into effect next year, these new rules will affect most arts organisations and will mean we all need to review and adapt our strategies towards data. This session was a clear and insightful introduction which made the upcoming changes seem much less intimidating!

Account Manager Katie attended the ‘Thinking Bigger: Adding Value to your Communications in a Fast-Changing Landscape’ seminar, presented by Phil Woodford. The talk focused on adding value to communications in a fast changing landscape and how we can adapt to this to. The session provided a valuable insight into how we can create personable and effective communication strategies, particularly when working on a tight budget.

Helen, Willow and Carolina also attended ‘The Audience Manifesto’. Here, they gained an insight in to how Manchester’s Royal Exchange has changed its marketing plans after providing theatre-goers with innovative questionnaires. It was fascinating to learn how the Royal Exchange have really listened to their audience’s opinion and how this has influenced the way they run their brand.

On Wednesday evening, the AMA hosted their summer party at The MAC – a theatre and performance space close to the Waterfront, providing a wonderful opportunity to meet and network with leading figures in the industry. The night continued with the other AMA delegates at a nearby bar – we even found ourselves swept up in a karaoke competition!

Thursday

The Thursday sessions had a strong focus on why arts venues should be focusing on younger audiences – aka ‘Generation Z’ – providing crucial insights on audiences that our clients will need to be engaging with in the future.

Willow, from our Client Services team, was particularly inspired by a seminar co-presented by Jo Gordon from Royal & Derngate and Jim Beirne MBE,Chief Executive of Live Theatre, about the future of the arts and cultural sectors and what Senior Marketing Managers/Directors are thinking about. The two leaders shared their experiences of changing their organisations’ business models and how they radically re-envisioned their companies’ purpose. We gained a unique insight into both organisations’ audience priorities, including the marketing team’s changing objectives to deliver on these.

Another highlight from Thursday that we all particularly enjoyed was ‘Finding Your Carpool Karaoke: the way to Generation Z’s heart’. The talk, led by Livity’s Publishing Director Callum McGeoch, was a crash course in how cultural venues can create innovative marketing campaigns to access a 16-25 audience. As Livity is a youth-led creative network, Callum was able to provide great insight into how best we can reach a younger demographic – especially useful for our B2C websites.

This year’s AMA conference provided us an invaluable insight into emerging trends and how we can deliver a top-notch service, as well as giving us an opportunity to meet with many of our lovely clients face to face.

Thanks for having us, Belfast!

Video Client Testimonial: Marlowe Theatre, Canterbury

Culture Calling have worked with the Marlowe Theatre since the venue re-opened in 2011.

Over the past 6 years, Culture Calling have worked alongside the Theatre to devise a series of distribution runs, targeting a range of audiences for the Marlowe’s wide and exciting series of productions.

Here, Marketing Manager Ben Travis discusses how working with Culture Calling has helped expand the Marlowe Theatre’s reach and establish itself as an essential part of Canterbury’s artistic community.

Culture Calling: Mid – Year Round Up!

With summer now in full swing, we at the Culture Calling team have been reflecting on what has been an action packed start to 2017. From new products and website features to new partnerships, we’ve been travelling all across the UK working on exciting campaigns for our clients. Here’s a quick de-brief of what we’ve been up to since the beginning of the year.

Kicking off with one of our more recent projects, this  July we proudly partnered up with Bristol Pride for one of our Culture Packs; brightly coloured, eye-catching envelopes bursting at the seams with cultural print. Our Culture Calling staff hand these out directly at high footfall cultural events across the country, and at Bristol Pride 2017 our staff handed out 3,000 packs across the day. The Pride Festival provides a variety of theatre, music, comedy and film performances designed to educate, celebrate and raise money to tackle prejudice and this vibrant environment seemed like the ideal event at which to promote the diverse array of arts and culture venues, exhibitions and shows that take place across the South West.

During May, the Culture Calling office became obsessed with all things Fringe as the Brighton Fringe Festival 2017 got underway. As print and digital partners of the festival, the team were busy distributing 100,000 guides in arts, cultural and community hotspots throughout London, Kent and Sussex. As well as building and maintaining the legendary Brighton Fringe poster arch, our digital team were also covering a variety of the eclectic shows on offer through our editorial site, culturecalling.com Additionally, our brand new Culture Calling goody bags made their debut on the opening weekend of the Fringe and were a huge success. Our street team were down in Fringe City handing out the colourful tote bags containing a variety of flyers, brochures, fun merchandise and other exciting goodies from our clients.


Brighton Fringe 2017

We’ve also been working extensively on extending and developing our distribution runs in various areas. The South West in particular has been on our radar for development and we’ve been working with some fantastic clients in Somerset to improve this. One such example is the extensive distribution work we’ve been doing for Wells Cathedral School. Across 280 venues in Somerset, we have been distributing and promoting the school’s events diary. Through meticulous research we have developed neighbourhood runs in Wells, Frome, Taunton, Cheddar, Yeovil and Glastonbury to ensure a wide range of community, cultural and high footfall venues are covered. Similarly, we’ve been extending our reach in Plymouth and the surrounds, researching and implementing campaigns for the Dartington International Summer School. Covering 120 new venues in Torquay, Plymouth and Exeter, we’ve been promoting the school’s summer programme in theatres, schools, arts centres and museums across the South West.

As summer approached, we embarked on our annual digital campaign Midsummer Madness. Across eight days in June, eight amazing competitions were sent to our culturecalling.com subscribers. From BFI tickets with Dustin Hoffman themed cocktails, Weyfest tickets and visits to The Wallace Collection & restaurant on offer, our readers were spoilt for choice! Each company participating received a solus email promoting their offer, as well as website coverage and all the data obtained from the competition opt-ins. With some competitions reaching over 3,000 entrants our Midsummer Madness campaign has been a smash hit! Keep an eye out for information and how to book in for our winter counterpart – the 12 Days of Christmas.


(c) Peyton & Bryne Restaurant. One of the prizes on offer in this year’s Midsummer Madness. 

In other digital news, both our culturecalling.com and londoncalling.com newsletters have received some re-vamps of late. We’ve updated the overall design and are now working with a new format, offering clients the chance to feature in a Premium, Spotlight or Taster story.

Want to find out more about Culture Calling and London Calling print and digital serives? Get in touch today!

Increased Exposure with Culture Calling Van Wraps

We’re always looking for fresh and unique ways for our clients to get ahead of the game with their marketing campaigns.

Capture your audience’s attention with a unique, eye-catching, mobile advert; you can now use one of our vans as a blank canvas for your promotional campaigns, taking advantage of the extensive exposure our vehicles enjoy as they zip all over the country every week.

With 8 vans travelling up and down the country every week, a Culture Calling van wrap offers maximum exposure and is an effective way to promote your venue, event, exhibition, show or even a season of shows.

Here are some excellent examples of our van wraps…

IMG_3847 copy
The Snow Queen, Bristol Old Vic, Bristol, 2016. 


Snow White, Aylesbury Waterside Theatre, Aylesbury, 2017. 

Where did the idea come from?

In 2015, Bristol Old Vic were looking for a mobile form of promotion for their 250th Anniversary celebrations. When they asked Culture Calling if they could utilise our Bristol van as part of their campaign, our glorious leader, Gary, thought… why not?! As a result, Bristol Old Vic received mobile promotion across Bristol as well as areas of Somerset, Devon and Cornwall – talk about spreading the word!  We were excited to have something new, fun, and impactful to offer clients, and shortly found that another well-established client, Aylesbury Waterside Theatre , wanted a van wrap for their pantomime Dick Whittington. What a beaut it turned out to be!

Both clients booked again for the 2016 Christmas shows. Take a look at Aylesbury Waterside Theatre’s carpool karaoke video, featuring the van wrap itself…

What do other clients think?

“Culture Calling have enabled us to effectively promote shows via van wraps. They are a fantastic quality and perfectly serve their purpose of spreading our message far and wide. Service is always fast and the team are as passionate about profiling our product as we are as a venue.” – Aylesbury Waterside Theatre

Book a van wrap!

Want to try a van wrap out for yourselves? Prices start from £1,500. Contact your account manager today for more information about giving our vans your very own promotional makeover!

Top image: Snow White, Aylesbury Waterside Theatre, 2017. 

Working with Macmillan

Adventures of a Culture Calling Distributor

Culture Calling work across a number of sectors other than the arts & culture and tourism & heritage industries. We have been working with Macmillan Cancer Support for around five years, helping them promote their cause and build awareness of the support that is available to people affected by cancer. As part of the distribution campaign, we work with Macmillan to distribute their ‘Questions About Cancer’ print in hard to reach areas across England, Scotland and Wales whilst also providing detailed feedback reports on the campaign. One of Culture Calling’s Distributor & Display Coordinators, Steve Garrood, gives a personal insight into the campaign where we travel up and down the country promoting the work of Macmillan.

Sea view

I’ve been asked to write a few words and include a few photos of what I’ve been up to recently, working as display coordinator for Culture Calling. More specifically, I am going to talk about the annual distribution campaign we deliver for Macmillan Cancer Support, visiting doctor’s surgeries, hospitals and pharmacies.

Well, I covered quite a few hundred miles!

From my home town of Aldershot, Hampshire I’ve been to Shropshire, North Wales, South Wales, Devon and Cornwall. I made overnight pit-stops in towns and little villages such as Much Wenlock, Wem, Llangollen, Abermule, Carmarthen, Llanelli, Torquay, Paignton, Plymouth, Tavistock, Bideford and Falmouth to name but a few.

Misty

My trusty little van has driven through rain, wind, sunshine and snow along the beautiful Welsh mountain paths overlooking the misty Dee Valley. I’ve been up, down and all over the Brecon Beacons, along the cliff paths of Woolacombe, Ilfracombe and Combe Martin Bay. Then I drove through the breath-taking forests of Exmoor and Dartmoor, and along tiny little country roads in deepest Cornwall where (I’ll be honest) I didn’t have a clue where I was. Thank goodness for satnav!

The evenings were fun too. I found many great pubs and felt it was my duty to try them out. Even when I was in the middle of nowhere in Wales I had to walk for half an hour from my B&B, through muddy fields full of sheep in the pitch dark to reach the nearest pub!

All in all, I’ve been having a great adventure exploring new places and driving through some stunning scenery.

bridge

The people everywhere were friendly… even though as always, wherever I go, I was wearing my red and blue Aldershot Town F.C. scarf.

I wonder if we have got any campaigns planned for Dublin? – Now that would be fun!!

sunset

New Vacancy: Digital/Marketing Officer

** The deadline for applications for this position has now passed **

 

We are looking for a friendly and experienced candidate to join our digital team based in our offices in Islington, London.

The role of Culture Calling Digital Officer is a key position in the company, contributing substantially to our success and our digital range of marketing and consumer services. We are looking for someone who has expertise and passion for digital communications, including knowledge of social media platforms, social media metrics, email marketing, website content management and Google Analytics.

The Culture Calling Digital Officer manages the online presence for Culture Calling, through both B2C and B2B channels, including developing and managing our newly launched B2C site CultureCalling.com. The B2B marketing of Culture Calling as a brand and our services is also a vital component of this role and this will involve working closely with the sales/accounts team to develop new strategy and offers. While this role will be centred on Culture Calling, the role will also include working on London Calling initiatives.

This is a great opportunity for someone who has some solid experience and knowledge in our area of activity, and who now wants to take this to the next level, and be part of a growing and innovative team.

See the full job description and find out how to apply.



 

 

New Vacancies: Accounts Management and Sales Posts

**These vacancies has now been filled**

We are looking for three new candidates to join our team at our offices in Islington, London.

London Calling (London focused) and Culture Calling (covering cultural hotspots outside London) are a leading arts, culture and leisure marketing company operating across the UK. This is your opportunity to play your part in the growth of our dynamic company. Following a hugely successful year, we are looking for three ambitious people to join our accounts management and sales teams.

We are looking for individuals who have flair, energy, are confident when dealing with people and who are focused and tenacious. While the three posts are different (but related), and with varying levels of experience/knowledge required, we are looking for account management, sales and marketing experience in all the roles. This can be from any sector.

What is important is the ability to learn quickly about the sectors we are engaged with and to have a flexible and innovative approach to work. We also strongly encourage new ideas and perspectives as we work to further grow and expand our business.

Culture Calling Sales & New Business manager

The role is focused on sales and bringing in new business for the company building on our well established, existing client base. It will concentrate on primarily developing new business outside London as well as some limited account management. This would suit someone who has some good sales experience in any sector and who wants to learn more and contribute to growing work in our sector. The salary range is £22,000 to £27,000 (dependent on experience) with a commission being paid for meeting agreed targets: the more new business that is generated the higher the commission. Find out more.

London Calling Account Manager

This post is ideal for someone already working within account management and sales, who has a track record of success, and who is looking to forge a career for themselves in the arts/leisure sector. This post is concerned with managing and growing the business with an existing portfolio of established clients as well as with sourcing new business. The salary range is £26,000 to £30,000 (dependent on experience) with a commission available related to meeting targets. Find out more.

London Calling & Culture Calling New Business Executive

This role is focused on sales and bringing in new business for the company building on our well established, existing client base. It is a ‘junior’ role to start with and would ideally suit a recent graduate or someone who has had some job experience and who wants to build on this in a new role. The salary range is £20,000 to £24,000 (dependent on experience) with a commission being paid related to meeting targets. Find out more.

If you are interested please provide a short CV that summarises your background and experience, along with a brief note (maximum 350 words) on what makes you a strong candidate for the individual posts. Applications should be e-mailed to tbutler@londoncalling.com.

Closing date 27 November. Interviews being held in early December.

Norman Cook and Dan Stockland

Big Beach Café – Interview with Dan Stockland

Dan Stockland and his friend Norman Cook (Fatboy Slim) have turned a little spot at Hove Lagoon, outside Brighton, into a thriving family destination. We chat about the birth of the Big Beach Café, revitalising the area and what customers really want.

 London Calling: How did the café start out?

Dan Stockland: A little background – my best mate and business partner is Norman Cook – Fatboy Slim. The spot is about three miles outside of Brighton in an industrial area called Port Slade. It’s been deteriorating for a long time. There was a series of businesses here before and the last one was VBites, a vegan café owned by Heather Mills which was obviously an absolute disaster.

She sold up and Norman bought her property. They asked if he wanted the café too, and I suggested we might be able to make it work. I thought families will always go to a local park and buy a coffee and some chips. Brighton has a lot of boutique-y things but where we are is a poor part of town so it was price-focused. Our most expensive item is a fiver, and that’s for a really good burger. We’ve built our business on good value for money.

LC: Can you get everything locally sourced?

DS: Unfortunately it’s not really an option because the really local things are very expensive. We get it all from the local hypermarket. The quality of the food is great though and we use proper grills, nothing’s swimming in fat. We use recyclable packaging as well. We’ve got a good ethical heart to our business.

LC: Do all your profits come from the café?

DS: We have a fully licensed bar which we lease out almost every weekend for peoples’ private parties – 30th, 40th, 50th birthdays – and sometimes weddings and club nights. We’re also looking to put on an annual festival with the Friends of Hove Lagoon.

Now other local businesses have started to move in, too. They’ve put in pedalos nearby, trampolines and a bouncy castle. We had this huge mural from 1999 which was very faded, now we’ve got some young artists rejuvenating it.

LC: Do you feel the café has reinvigorated the area?

DS: Sure. The one before the vegan café killed the whole area off. In the three years since we’ve been here sales have increased a lot. Now people come down, they know we’re here. Brighton’s such a great destination and we’re a bit out of the way, so we’re pleased it’s going so well. We thought the Fatboy Slim angle might have tempted a lot of people down but in fact it’s more locals and regulars who come in.

LC: How big a part has the Fatboy Slim name played in your success?

DS: It has been important but it’s a double-edged sword. Some people are expecting a big flash restaurant owned by Fatboy Slim and really we’re just a bucket and spade café. But with Norman’s profile there’s a lot of goodwill there. There’s an idea that he’s giving something back to the community that nourished him. It’s lovely to know that you’re a part of a community. Norman’s kids will probably come and work for me one day. We have a lot of young kids having their first taste of work with us too.

LC: What’s your favourite thing on your menu?

DS: The bacon sandwich probably, it’s a staple. We looked at doing lots of healthy options and salads, but people really want treats for their kids – cheesy chips, goujons, ice cream, burgers. In the winter when it’s a lot quieter we do lots of amazing stews and different specials every day.

LC: What are your ideas for the future of the café?

DS: We’re looking at building the Big Beach Café brand. With Norman’s connections we’ve been asked to do VIP tents at festivals but we want to establish ourselves locally, maybe having a pop-up Big Beach Café for weddings. At the moment we’re working on a big project to become more community-focused, to get some funding so that small local groups can come when they need a space to meet. I get loads of offers to open another one but we want to get this one really right before we do anything else.

Big Beach Café is at Hove Lagoon, Kingsway, Hove BN3 4LX and open seven days a week, 9-5.30pm.

Pictured: Norman Cook and Dan Stockland
Image credit: Terry Applin

New Vacancy: Sales & Marketing role

**This vacancy has now been filled**

Culture Calling Sales & Marketing Role 

This is a new and exciting opportunity to play your part in the growth of a dynamic arts, culture and leisure marketing company. The role is predominantly sales based and working with the existing set up to bring in new business for Culture Calling.

We are looking for someone who has flair, energy, is confident when dealing with people and who is focused and tenacious. Ideally we would like you to have some sales and marketing experience and this can be in any sector. Equally important is the ability to learn quickly whilst having a flexible and innovative approach to work.

Culture Calling operates across the UK, working with a range of Arts, Heritage, Tourism and Culture clients outside of London. This post is based at our London HQ in Islington, working with a small team alongside colleagues from our sister company, London Calling.

We are open to applications from people who are smart, keen to learn, and energetic. However, areas that we will be taking into account include:

  • Excellent interpersonal and communication skills
  • Your ability to persuade and influence others
  • Some knowledge of sales promotion techniques as well as marketing approaches
  • Ability and intelligence to quickly learn about our business, our market and our products
  • Fluent in spoken and written English
  • Good IT skills
  • Ability to write effective communications

The basic wage is between £22,000 and £27,000 dependent on experience with a monthly commission being paid on meeting targets.

To apply please provide a short CV along with a covering letter (maximum 500 words) on what makes you a good candidate for this post, and e-mail to jclague@culturecalling.co.uk.

Deadline: 17th June 2016, 12pm

We look forward to hearing from you.

Please note, that we may close this vacancy earlier than stated, should a sufficient number of applications be received therefore you are advised to apply at your earliest convenience.

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