Terms of use & Cookies

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern London Calling Art’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘London Calling Arts’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 14a, Ardleigh Road, London N1 4HP. Our company registration number is 2740643 and is registered in England. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website requests information from you in order to personalise your site and then uses cookies to monitor your usage. If you do submit the information requested and allow cookies to be used, the following personal information may be stored and used by us and where your permission has been given, by third parties:

Name and email address and postcode, collected either directly or via Facebook

Permission to send you emails from London Calling

The MyLC registration process will collect information on your interests and favourite things to do. It will do this by presenting you with a list of information categories from which you may select your preferred interests. The information collected here will be used to personalise your site visit based on your personal interests.

We will not pass on to a third party without your permission any personal information resulting from these preferences but may use the information in an aggregated, anonymous format i.e. no individual could be identified from the aggregated preference results.

The MyLC itinerary function will collect data on visit patterns. We will not pass on to a third party without your permission any personal information resulting from these visits but may use the information in an aggregated, anonymous format i.e. no individual could be identified from the aggregated visit results.

From time to time we will carry out customer surveys related to customer satisfaction and our better market understanding. We will not pass on to a third party without your permission any personal information resulting from these surveys but we may use the information in an aggregated, anonymous format i.e. where no individual could be identified from the aggregated survey results.

Permission to send you special offers and news related to the website content.
Permission to send you information on the sale of products related to the website content.
Permission to send you information on the availability of downloadable information e.g. e-books or newsletters, related to the website content.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Advertisers are subject to separate Terms and Conditions which we can make available for you if you wish to see them. Please e-mail your request to info@londoncalling.com However, we accept no responsibility or liability in this regard.

Whilst we will use our reasonable endeavours to supply the website by ensuring it is available on the internet, we shall not be responsible for any failure to provide the website or any services or any unavailability. The website is available on an “as is” and “when available” basis.

We cannot guarantee that the services will be uninterrupted, secure or error-free. Particularly, there are inherent problems in the use of the internet that we will not be responsible for, nor for any browser crashes which may result in data loss whilst using our services.

In addition we make no warranty against electronic virus, worms or any other defect or problems which may occur in respect of any viewing or use of the website. We will not be responsible for any loss or damage whatsoever caused resulting from a failure to provide or where a virus or defect occurs as a result of any e-mail or document we send you.

We reserve the right to suspend the services where necessary and particularly, but not exclusively, for repair, maintenance or improvement.

Competitions on the website will either be controlled by us or controlled by other organisations who take responsibility for the running, prize allocation and terms of entry and of the competitions generally.

This means that whilst we do offer our own competitions, we also offer you the chance to be involved in other competitions and we have no control or responsibility in respect of those competitions

So that you know exactly who has control and responsibility for each competition on the website, we provide details of the organiser clearly at the end of the details relating to each competition and a link to allow you to clearly see the terms applicable for that competition.

To the extent that the law allows we will not be held responsible for any direct or indirect loss, incidental or consequential damage, or loss (economic or otherwise), any punitive or exemplary damages, any loss of reputation or goodwill or business opportunities or contact, however it arises, including out of negligence relating to or in any way connected to any installation, use (unauthorised or otherwise), errors, mistakes, accident, theft or fraud, destruction, or any part of the provision of the website or this user agreement.

In the unlikely event that you have any right, claim or action against any other user or advertiser arising from that user’s or advertiser’s use of the website then you specifically agree to pursue that right, claim or action independently of and without recourse to us.

You specifically release us and any subsidiaries, agents and employees from all claims, liability, damages, losses, costs and expenses, including any legal fees, known and unknown, arising from or in any way connected with such right, claim or action and agree to completely indemnify us in respect of any such involvement.

We aim to respond to any queries within 14 working days.

We operate on a “notice and takedown” basis. If you have any complaints or objections to material or content including forums or any other form of User posting or messages posted on this website, or if you believe that material or content posted on this website infringes a copyright that you hold, please contact us immediately at legal@londoncalling.com

Once this procedure has been followed we will make all reasonable endeavours to remove illegal content within what we deem to be a reasonable time

Any other complaints must be addressed in writing to us at our registered office (see definitions above)

If any complaint may amount to a breach by us then you must allow us 30 days to remedy that breach.

Any notices, to which you have not received an acknowledgment within 7 working days, must be in writing to our registered office address using Royal Mail Special Delivery and will be will be deemed to have been received on the 3 working day after posting.

Without limiting any other remedies, we may suspend or terminate your use/registration/account at our absolute discretion, either with or without notice.

Particularly, where we suspect that you have engaged or are about to engage in, or have been in any way involved in or linked to, breaches of any terms of this users agreement.

We also reserve the right to cancel, take-down, delete or otherwise remove any advertisement or any experiences, opinions, statements, recommendations, ratings, and information provided by other users or advertisers or any links to other websites or other information which is made available through the website without giving reason and in our absolute discretion.

Offers may be restricted by region or product.

If we do not act upon any breach immediately you should not assume that we have waived any rights as to enforceability or to seek redress, unless we have expressly stated that in writing.

Each clause or any part at all of this agreement is to be regarded as independent of the others. This means that should any clause or any part at all of this agreement be found to be unenforceable or invalid it will not affect the enforceability or validity of the rest of this agreement.

These terms and conditions supersede any and all prior representations, understandings and agreements between you and us.

We reserve the right to vary our terms and conditions at any time and such variation takes effect when they are posted on our website

Returns Policy

You are legally entitled to a refund for services purchased for up to 14 days after placing your order. If your order has already started within the 14 days cancellation period, we retain the right to charge for any services provided during that period. If the entire service contract has been performed fully within the cancellation period, you do not have the right to cancel this contract.

Beyond your statutory legal rights, we do not generally offer refunds on our products. If you believe you have a case to receive a refund, please apply to us at sales@culturecalling.co.uk. We will review any requests on a case-by-case basis.