Returns Policy

You are legally entitled to a refund for services purchased for up to 14 days after placing your order. If your order has already started within the 14 days cancellation period, we retain the right to charge for any services provided during that period. If the entire service contract has been perfumed fully within the cancellation period, you do not have the right to cancel this contract.

Beyond  your statutory legal rights, we do not generally offer refunds on our products. If you believe you have a case to receive a refund, please apply to us at sales@culturecalling.co.uk. We will review any requests on a case-by-case basis.